Struggling with reception? Don’t know what to do?

Follow these steps and if all else fails call the experts.

  1. Tune the television.
  2. Try another television.
  3. Change the lead between the point on the wall and the television.
  4. Check to see if your power supply is plugged in.

What are Horizontal White Spots?

Horizontal white spots, mainly channel 2, are caused by interferences like powerlines, electrical roller doors, mixers etc.

Where do I face my antenna? Which direction do I position my antenna?

Depending on where you live, will determine where and which direction it should be facing. With the latest technology we position your antenna towards the nearest tower or repeater to achieve antenna specialist signal strength.

What is Ghosting?

Ghosting caused by the signal being deflected off buildings causing the signal to be out of ‘sync’. Common in hilly and gully areas and where newly erected buildings have come between you and the transmitter after the installation.

Do LED lights interfere with signal strength?

YES. Led lighting is now more commonly a cause for interfering with signal. If you have recently changed your globes to LED, this could be affecting your signal strength and reducing your perfect picture.

What guarantee and warranty do I get with my antenna?

Antenna Experts guarantee its workmanship against any faults appearing within 12 months from the date of installation and or repair. It must be understood that our technicians will make every effort to ensure the best signal strength and clarity for our customers, but there is no guarantee it will be maintained as there are characteristics that may affect the signal strength and clarity, which is beyond our control. Manufactures warranty applies on all components. Antenna Experts cannot warrant beyond manufactures warranty.